1. Most of an emergency's outcome is shaped in:
2. A trained responder's role is to:
3. The universal emergency sequence is:
4. The first thing you check when you Assess is:
5. Calling professional help early is:
6. To get a task done, you should:
7. In a medical emergency you should:
8. Unsure what to do on the phone to emergency services, you:
9. Leading a fire response means:
10. During a fire you must never:
11. Facing an armed or dangerous person you should:
12. A lockdown means:
13. In a flood you must never:
14. If you smell gas you should:
15. Crisis communication should be:
16. On an emergency call, give first:
17. People in a real emergency do:
18. The value of a drill comes from:
19. A non-negotiable rule is:
20. The principle running through the course is: