Skip to content
Talent
Frontier
Learning Modes
Courses
Categories
Euro & Gulf Jobs
Interview Prep
Affiliate
About
Contact
My Learning
Back to Customer Service
Session 3: Complaints & Difficult Customers
16 min
Lesson 8 of 12
De-escalating anger step by step
67% through the course
Enroll now
Loading your lesson…
Next lesson
Previous
Complaints: the gift nobody wants
Next
Service recovery: turning failures into fans
De-escalating anger step by step | Customer Service | Talent Frontier
