1. The key idea in crowd safety is:
2. Most crowd deaths come from:
3. Once a crush starts it is:
4. Crowd safety is mainly:
5. Crowd frustration usually comes from:
6. You should act on a worsening crowd mood:
7. Crowd disasters are mostly:
8. A stalled entry line:
9. At an entrance you must watch:
10. Barriers must never:
11. Queue disorder is largely prevented by:
12. A pinch point is:
13. A sign of dangerous density is:
14. To relieve dangerous density you:
15. A steward should mostly face:
16. A steward's main tools are:
17. Facing serious violence, a steward should:
18. The best time to handle a problem is:
19. In an emergency evacuation you should:
20. In an emergency, a steward's composure:
